The Public Utilities Regulatory Commission (PURC) says it is investigating claims that some electricity consumers are reportedly not benefitting from the tariff reductions announced a few months ago.
The PURC, in March, announced a reduction in electricity tariffs of between 17 and 30 percent for residential and commercial consumers.
The reduction evoked mixed reactions with many asking for more reductions.
Although PURC believes the reduction has largely been implemented, a press statement from the utility regulatory body stated that some consumers “mainly on the prepared metering system are complaining of not experiencing the impact of the reduction.”
“The Commission is, therefore, investigating the said anomalies to ensure that rates charged by Electricity Company of Ghana (ECG) from the effective date are the PURC’s approved Gazette tariffs,” the statement published in the Daily Graphic newspaper assured.
It further urged consumers who have not noticed any reduction in their tariff since the announcement to contact ECG for clarification “if not satisfied, should forward to PURC for redress.”
ECG tariff reductions took effect on April 1
Although the PURC announced that the tariff was to take effect on March 15, the Electricity Company of Ghana decided to begin implementation on April 1, 2018.
The Managing Director of ECG, Ing. Samuel Boakye-Appiah addressing a press conference prior to the implementation explained that the reductions were to take effect in April, because “the monthly billing cycle of the prepayment metering system does not technically allow ECG to implement the review in the middle of the month.”